University of Chicago Medicine

  • Director of Ambulatory Services - Flossmoor

    Requisition Post Information* : Posted Date 3 months ago(11/30/2018 9:04 AM)
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  • Job Description

    Bring Your Passion to the Forefront:


    Director, Ambulatory Services - Flossmoor Location


    Job Duties

    The Director, Ambulatory Services serves as the operations and facilities leader for the Family Care Center locations.  The Director implements strategic long-range business in alignment with the system’s ambulatory growth strategy. The Director also implements short-term operational plans to support the hospital’s ambulatory service network.  Partners with senior management in developing and implementing specific programs, products and services for ambulatory programs.  Coordinates with senior management and managers/supervisors to ensure operational problems are resolved.  Analyzes and recommends changes in organizational systems, policies and procedures and ensures they are implemented in an effective manner.  Engages staff at ambulatory sites around access, operational, service, and outcome goals.   


    Must have advanced understanding of physician practices and operations including hiring and management of staff, patient relations, medical staff policies/procedures, marketing, physician office startups, coding EHR/Practice Management and IT systems.

    Strong leadership skills and understanding of group processes and teamwork.

    Skilled in establishing and maintaining effective work relationships.

    Strong communication skill at all levels.

    Ability to analyze problems and consistently follow through to creative solutions.

    Ability to take initiative and exercise independent judgment, decision-making, and problem-solving expertise.

    Ability to effectively, respectively and professionally communicate, both in writing and verbally, with physicians, management, vendors, consultants and other clients.

    Strong ability to work under pressure and meet tight deadlines.

    Ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with attention to detail in a fast-paced and results-oriented environment.

    Must be computer literate with proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.

    Performs other duties as assigned.






    • Bachelor’s degree required. 
    • 5+ years of progressive leadership experience overseeing an ambulatory practice network.


    Experience, Knowledge and Training:

    • Demonstrated ability to work effectively with physician leaders and in a highly matrixed environment.  Exceptional talent in the selection and mentoring of high-quality, effective teams.
    • Proven ability to lead change, organize and engage teams, and delegate responsibility appropriately.
    • Provide ability to use data to drive performance improvement.
    • Strong written and verbal communication skills.
    • Experience using LEAN for performance improvement is desirable.



    • Ability to travel among multiple sites within a day (valid driver’s license and vehicle)




    Manager, Supervisor


    Reports to

    Executive Director, Ambulatory Operations 

    Why Join Us

    For nearly a century we have pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improve the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality.


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