Join a world-class academic healthcare system, Ingalls Memorial Hospital, as a Clinical Lab Associate 1 (Phlebotomist) at the Ingalls  Tinley Park Family Care Center.  In this role as a Clinical Lab Associate 1, you will work in partnership with other laboratory team members and departments, patient care services, and other hospital departments. The person in this role is required to perform at least phlebotomy, order entry, central processing, EKG’s, performing laboratory testing, and assist with DOT’s and BAT’s as needed.  When full competency at level 1 has been achieved, the person may be elevated to CLA level 2.  The Lab Services Center are available for urgent or standard result times. We can analyze specimens at the cellular, chemical, endocrinological or immunologic levels. Through numerous lab specialties and processes, we offer an expansive array of tests performed by experienced laboratory professionals to provide insights on your health.  

Job Summary 

Under the leadership of the Director of Laboratory Services and Laboratory Supervisors, performs assigned supportive work in the delivery of patient care, involving multiple office, clerical and technical duties. Interacts, intervenes, and problem solves to ensure exceptional customer service by greeting patients, responding to telephone inquiries, phones/faxes and distributes test results. Processes human specimens for delivery to laboratory departments for testing. Performs limited number of technical procedures, for which training has been given and competency demonstrated. Performs blood specimen collection within compliance of Federal Regulatory Guidelines. Demonstrates necessary skills and knowledge through competencies for specific skills; all appropriate to the age of patients served as delineated by competency tools. Performs other duties as assigned.

Essential Job Functions 

• Performs assigned supportive work in conjunction with the delivery of patient care, involving multiple office, clerical, technical duties, venipuncture, blood specimen collection, obtain EKG, and functional skills.
• Interacts, intervenes, and problem solves to ensure exceptional customer service by greeting patients, responding to telephone inquiries, phones/faxes/distributes test results.
• Processes human specimens for delivery to specific laboratory departments for testing.
• Performs technical procedures, for which training has been given and competency demonstrated.
• Utilizes interactive processes which will contribute to exceeding the expectation of patients, physicians, families or significant others in the provision of high quality, cost effective care and treatments.
• Demonstrates necessary skills and knowledge to provide care for patients according to unit specific competencies.
• Various degrees of unpredictability can occur from day to day which will require the individual to adapt by adjusting as required in work schedules and assignments.
• Demonstrates a working knowledge of the HIS and LIS systems, and progress to functional capabilities with the hospital billing computer systems.
• Handles specimens upon receipt in lab following the policies and procedures of the Department of Laboratory Services
• Prepares specimens to be sent to outside reference laboratories in accordance with requirements specified for each referral laboratory
• Ensures outpatients receive excellent customer service when presenting at the laboratory for specimen collection. Ensures proper registration and ordering of tests
• Will be required to learn to run lab testing

Required Qualifications

• High School diploma or equivalent
• Must have completed accredited phlebotomy course or program
• AHA CPR Certification

Preferred Qualifications

Successful completion of accredited phlebotomy program or certification by:

• ASCPPP (American Society of Clinical Pathologists)
• AMT (American Medical Technologist)
• NCCLSSS (National Committee for Clinical Laboratory Standards)
• NPAAA (National Phlebotomy Association)
• ASCLSSS (American Society for Clinical Laboratory Scientists)
• NCAA (National Certifying Agency)
• NHAAA (National Healthcare Association)

Position Details 

• Job Type/FTE: Full-time (1.0)
• Shift:  Day Shift  9:30am-6:00pm + Weekends
• Unit/Department: Tinley Park Family Care Center
• CBA Code:  Non-Union

Must comply with Ingalls Memorial Hospital's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!

UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities  

UChicago Medicine Ingalls is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.